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Soleraq Build & Manage

AI Receptionist for Small Business, Built and Managed for You

Designed around your business. Connected to your systems. Built, tested and managed by Soleraq.

Editorial architectural illustration of connected operations, not a live receptionist interface
Editorial illustration

An AI-powered receptionist that answers while you work

When you are on a job, with a customer or out on site, calls and website enquiries still come in. Soleraq designs an AI receptionist around your business: how you greet callers, the questions you need answered, what counts as urgent, and where details should go. It answers your business phone, captures the caller's details and what they need, and passes them to you or books them in, so enquiries are not left waiting.

Built around your business, not an off-the-shelf app

Many AI receptionist apps are self-serve tools you set up yourself. Soleraq is different: we design, build and test the receptionist for you as part of Soleraq Build & Manage, connect it to the tools you already use (for example your calendar, CRM, email or job software), then manage and improve it every month. You keep control of what it says and when it hands over to a person.

What your AI receptionist can do

These are capabilities we can set up within your agreed scope.

  • Answer business calls day and night, in your business name
  • Ask your qualifying questions and capture name, number and what the caller needs
  • Book appointments or call-backs into your calendar where that suits your business
  • Pass urgent calls or complaints to a person
  • Reply quickly to website and email enquiries, with your approval where you want it
  • Send you a clear summary of every enquiry
  • Hand new leads to Soleraq's follow-up engine so nothing goes cold

Responding to website leads instantly without hiring more staff

Speed matters when someone fills in your website form or sends an email. Soleraq can connect your AI receptionist to your website forms and inbox so every new enquiry gets a prompt, accurate first reply and is logged for follow-up, without adding a new hire. You decide which replies go out automatically and which wait for your approval.

Examples by type of business

Examples of what we can set up, not existing client case studies.

  • Cafés and coffee shops: questions about opening hours, bookings for tables or events, catering and large orders, so staff can stay behind the counter.

  • Farms and rural businesses: calls about farm shop opening times, produce orders, collections, contractor and livery enquiries while you are out on the land.

  • Trades (plumbers, electricians, builders): capture job details and urgency while you are on a job; route emergencies; book quotes and visits.

  • Cleaning companies: collect property type, size, frequency and extras; book quote visits or regular cleans.

  • Letting and property management: viewing requests and tenant maintenance calls logged and passed to the right person.

  • Care providers and professional services: first-contact enquiries handled politely and passed to the right team member.

How it works

  1. 1.

    Free 20-minute intro call: we talk through your calls, enquiries and goals.

  2. 2.

    Design: we agree what the receptionist says, asks and hands over, and which systems it connects to.

  3. 3.

    Build and test: we build it, test it with you and adjust before it goes live.

  4. 4.

    Manage: we monitor, maintain and improve it monthly as your business changes.

Each build is scoped and priced on a call. If you would rather get advice first, AI Advisory sessions are 30 minutes £800, 60 minutes £1,500 or 90 minutes £2,000.

Frequently asked questions

What is an AI receptionist for a small business?

An AI receptionist is an AI-powered assistant that answers your business phone and enquiries, asks the questions you set, captures the details and passes them to you or books them in. Soleraq builds and manages one around your business.

What is the difference between an AI-powered receptionist and an AI phone receptionist?

They usually mean the same thing: AI that answers calls for a business. Soleraq's version can also handle website and email enquiries and pass leads into follow-up.

How can I respond to website leads instantly without hiring more staff?

Connect your website forms and inbox to an AI receptionist that sends a prompt first reply, captures the details and logs each lead for follow-up. Soleraq sets this up and manages it, and you choose which replies need your approval.

Can an AI receptionist answer calls while I work?

Yes. That is the main reason small businesses use one: it answers when you are on a job, with a customer or out of the office, and sends you a summary.

Is Soleraq an AI receptionist app?

No. Soleraq is a UK AI business operations consultancy. We design, build and manage a receptionist around your business rather than selling a self-serve app.

Does it work for cafés, coffee shops and farms?

It can be set up for most businesses that take calls or enquiries, including cafés, coffee shops, farms, trades, cleaning companies and letting agents. We confirm fit on the free intro call.

Will it replace my staff?

It is designed to take repetitive first contact off your team, not to replace people. You set when it hands over to a person.

How much does it cost?

Every receptionist is designed around your business, so it is scoped and priced on a call. The first step is a free 20-minute intro call.

Find out if an AI receptionist fits your business

Book a free 20-minute intro call. No payment needed to book.